What material is the printed canopy?
The canopy is made from a high quality 500D Oxford polyester material and includes high resolution full color printing. The material can be printed with any logo/design you choose!
How long will the Pop Up Tent printed canopy and walls last?
The printed canopy and walls of our Pop Up Tents are printed using the dye sublimation process which provides high quality print and vibrant colors.
When used internally (i.e. out of the sun and weather) the printed fabrics will last indefinitely.
When used outdoors the dye sublimation print will fade over time and the amount of fading will depend on the amount of UV they are exposed to. As an indication we would expect the Pop Up Tent fabric to last 6 - 12 months before noticeably fading but this could vary depending on the conditions they are exposed to. However Pop Up Tents are generally used outdoors for one or two day events so will last for a very long time.
It should be noted that polyester fabric canopies and walls supplied by other suppliers in America will last for the same amount of time as they are all printed with the same dye sublimation process.
What is the difference between standard and luxury aluminum frames?
The Luxury Aluminum Frames are heavier and more sturdy with a thicker 2 inch hex frame and come with a 5 year warranty. The Standard Aluminum Frames are thinner with a 1.8 inch hex frame and a 3 year warranty.
Can I use my Standard Canopy on my Luxury Frame?
Yes you can! If you have a 10ft x 10ft canopy you are able to use that on either the 10ft x 10ft Standard or Luxury Frames. The same is true of the 20ft x 10ft canopies.
What is the size of the full walls for the Pop Up Tent?
Please use one of our downloadable templates to create the artwork for your Pop Up Tent Walls as this will ensure they are set up to the correct size. When downloading the template, you will notice that there are different ones for each size, and also for single or double-sided print. The size of the walls is as follows:
10ft:
- 117” W x 81” H (all walls)
15ft:
- 121” W x 81” H (left and right walls)
- 180” W x 81” H (back and front walls)
20ft:
- 121” W x 81” H (left and right walls)
- 240” W x 81” H (back and front walls)
How long does it take to assemble the Pop Up Tent?
It only takes 2 people about 5 minutes to set up the Pop Up Tent. You can download our Assembly guide from the ‘Other Downloads’ section above. Once the canopy has been attached to the Pop Up Tent frame the first time, it can stay attached to the frame so future setup is even faster. However we recommend removing the canopy if the Pop Up Tent is being transported in a horizontal position.
How do I secure the Pop Up Tent?
The steel base plates on the base of each leg has 2 holes where you can insert tent pegs to secure the Pop Up Tent. We strongly recommend that you obtain professional advice on what is required to secure your Pop Up Tent in your specific location. Please note that Pop Up Tents should not be used during strong winds as they can lift and become damaged.
What is the size of the half walls for the Pop Up Tent?
Please use one of our downloadable templates to create the artwork for your Pop Up Tent Walls as this will ensure they are set up to the correct size. When downloading the template, you will notice that there are different ones for each size, and also for single or double-sided print. The size of the walls is as follows:
10ft:
- 120” W x 43” H (all walls)
15ft:
- 120” W x 43” H (left and right walls)
- 177” W x 43” H (back and front walls)
20ft:
- 120” W x 43” H (left and right walls)
- 237” W x 43” H (back and front walls)
What comes with the Pop up Tent - Aluminum Series Half Wall Support Kits?
The Standard Half Walls Support Kits come with the following:
A) 10x10 Pop Up Tent
1 set of 2 x clear plastic post connectors (which clamp to each post)
1 x 10ft telescopic support bar (the ends of the bar are inserted into the clear plastic post connectors)
B) 15x10 Pop Up Tent
1 set of 2 x clear plastic post connectors (which clamp to each post)
1 x 15ft insertable aluminum support bar - which consists of 1 x 10ft support bar plus an extension bar which fits into the end of the 10ft bar (the ends of the 15ft bar are inserted into the clear plastic post connectors)
C) 20x10 Pop Up Tent
1 set of 2 x clear plastic post connectors (which clamp to each corner post)
1 x metal double sided center connector (which clamps to the center post)
2 x 10ft insertable aluminum support bars (one end of each bar is inserted into the clear connector on the corner post and the other end is inserted into the clear plastic post connector)
The Luxury Half Walls Support Kits come with the following:
A) 10x10 Pop Up Tent
1 set of 2 x metal end connectors plus 1 x 10ft bar
B) 20x10 Pop Up Tent
2 sets of 2 x metal end connectors plus 2 x 10ft bar
1 x metal double sided center connector (which clamps to the center post)
What are the packed sizes and weights of the Pop Up Tents?
Standard Frame packed size and weight:
10ftx10ft: 62” x 10” x 10” - 55 lbs
15ftx10ft: 62” x 10” x 13” - 58 lbs
20ftx10ft: 62” x 10” x 17” - 71 lbs
Luxury Frame packed size and weight:
10ftx10ft: 63"x13"x13” - 66lbs
20ftx10ft: 63"x13"x23” 121lbs - We recommend 2-3 people to lift this frame due to the weight.
Fabric packed size (1 piece only): 22” x 15” x 4”
How can I remove any creases from the polyester fabric?
We recommend that you use a steamer to remove any creases from the polyester fabric. It is also possible to use a warm iron but important that you use an ironing cloth so that the iron does not contact the fabric.
